The Learner Services Centre (LSC) is always there to help and advise you throughout your study @ Asia e University (AeU). Our role is to be a one-stop centre in attending to enquiries and providing various support services to AeU learners.
- Academic advising.
- Assisting with application and registration.
- Verification and certification of documents.
- Collection of hard copy assignments.
- Collection of payment.
|Service Provided||Timeline / Duration|
|Consultation for walk-in customers||first come first serve basis|
|Consultation for in-coming calls||within 3 rings|
|Registration for walk-in customers||on the spot and first come first serve basis|
|Registration for online customers||within 3 working days|
|Certification letter for EPF withdrawal from the 2nd account to finance your study. This applies for Malaysian students and Non-Malaysian students (expatriate) who became a member of EPF before 1 August 1998.||within 3 working days|
|Perbadanan Tabung Pengajian Tinggi Nasional (PTPTN) loan||within 2 weeks from the submission date|
|Application submission for the physical disability incentive to the Ministry of Higher Education, Malaysia (Malaysians only)||within 3 working days|
|Response to enquiries (calls)||will be resolved within 7 working days|
|Response to email enquiries||within 2 working day|