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Learner Support Services

Introduction

The Learner Services Centre (LSC) is always there to help and advise you throughout your study @ Asia e University (AeU). Our spacious and well-equipped centre is located at the ground floor of the main campus and our role is to be a one-stop centre in providing various support services to AeU learners.

General Contact Information

Email: lsc@aeu.edu.my
Tel: 1-300-300-238 or 03-27850000

LSC Personnel

Sandar Hnin
Head of Learner Services Centre
Tel : 03 - 2785 0113  
e-mail : sanda.hnin@aeu.edu.my
 

Kamariah Mansor
Assistant Executive ( Learner Services Centre )
Tel : 03 - 2785 0000    
e-mail : kamariah.mansor@aeu.edu.my

Our Services

  • Collection and replacement of Student ID Tag.
  • Collection of text book materials.
  • Submission of assignment and take home examinations.
  • Payment and re-registration for new semester.

For Malaysian Students:

  • Certification letter for EPF withdrawal.
  • Perbadanan Tabung Pengajian Tinggi Nasional (PTPTN) loan.
  • Human Resource Development Fund (HRDF).
  • Financial aid for the disable or “orang kurang upaya” (OKU).

Client Charter

Service Provided Timeline/Duration
Registration from walk-in customers on the spot and first come first serve basis
Registration from online customers within 3 working days
Certification letter for EPF withdrawal* within 3 working days
Perbadanan Tabung Pengajian Tinggi Nasional (PTPTN) loan* within 2 weeks from the submission date
Financial aid for the disabled or “orang kurang upaya” (OKU)* within 3 working days
Enquiries by email within 1 working days